https://www.minadong.com/contact daily 0.75 2026-03-31 https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609800120141-T4D6KUXAVB74JF1VNJFS/IMG_6366.JPG About Me https://www.minadong.com/work daily 1.0 2021-01-05 https://www.minadong.com/work/oog monthly 0.5 2026-02-25 https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/889cce7c-0ad4-495d-9a11-01719636fd77/E4AvITUg_400x400.jpg Work - Office of Globalization Redesign - What is The Office of Globalization? The Office of Globalization is committed to increasing cultural and global awareness, providing intercultural development opportunities for students, and providing study abroad opportunities within the Polytechnic Institute. The Problem Polytechnic students are not communicating with the Office of Globalization prior to studying abroad even though they are an integral part of the process. Our Goal We approached addressing these gaps through a website design as well as social media strategies, incorporating research insights found through the course of the project. https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/8a8fad9f-86c7-48f9-ae88-5ab410d13376/Copy+of+Final+Presentation-+Purdue+Office+of+Globalization+%2812%29.png Work - Office of Globalization Redesign - Problem An unfocused social media makes it difficult to find relevant information. Our Design Three main kinds of social media content. https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/b65b8bfb-fb2f-46ce-bb61-b1aa6fb50e3b/Copy+of+Final+Presentation-+Purdue+Office+of+Globalization+%2810%29.png Work - Office of Globalization Redesign - Problem Lack of information hierarchy and organization. Our Design Implemented an information hierarchy by arranging content by importance. https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/15b176dd-61ae-4df4-b826-640203d9fd50/Copy+of+Final+Presentation-+Purdue+Office+of+Globalization+%2813%29.png Work - Office of Globalization Redesign - The Problem Cluttered and unorganized program page. Our Design Reimagined filtering system and program page. https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/d321f809-5893-4dae-a556-dc024b2516e1/Copy+of+Final+Presentation-+Purdue+Office+of+Globalization+%2814%29.png Work - Office of Globalization Redesign - Problem Students do not know when and how to contact the office and have difficulty navigating the website. Our Design Implemented Calls to Action, buttons, etc. https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/b118acce-0d32-4572-83e0-0ce8316705fd/Copy+of+Final+Presentation-+Purdue+Office+of+Globalization+%2829%29.jpg Work - Office of Globalization Redesign - In analyzing the current website, we found an excess of Irrelevant information Overwhelming amounts of text https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/2438d7c6-0316-4cb2-bca6-3acf88f45a51/Copy+of+Final+Presentation-+Purdue+Office+of+Globalization+%2830%29.jpg Work - Office of Globalization Redesign - and a lack of visibility in displaying results visual consistency between pages https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/acccebea-f3d8-424a-81b5-2902060d9c44/Copy+of+Final+Presentation-+Purdue+Office+of+Globalization+%2833%29.png Work - Office of Globalization Redesign - Key Attributes Engaging Visuals + Organization Information Hierarchy Search Bar + Simple Filters https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/11c789ee-eb59-4776-a5e4-b595a390ecd5/54.png Work - Office of Globalization Redesign - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/6dac3f3c-1bc7-4d3b-a90d-1a4d5535d914/55.png Work - Office of Globalization Redesign - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/4cd8424e-8cce-436b-bead-9087dd9e9346/56.png Work - Office of Globalization Redesign - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/778cff9d-fd6e-461b-9572-29946e72ea4e/57.png Work - Office of Globalization Redesign - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/3eaef468-6474-498e-9602-8b422363a4e1/58.png Work - Office of Globalization Redesign - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/68103408-085e-4e91-8df7-7b7e250824cf/62.png Work - Office of Globalization Redesign - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/5dd897ab-b375-44b3-adaa-323c16165429/63.png Work - Office of Globalization Redesign - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.minadong.com/work/digitalcivics monthly 0.5 2026-02-25 https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609797489798-OGNTTZR3ZZ3IVAWSYXF1/unnamed+%281%29.png Work - Digital Civics on Campus 1. Sharing experiences https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609798467468-FATV70ISZKJ80E0TDZNP/Screen+Shot+2021-01-04+at+2.11.43+PM.png Work - Digital Civics on Campus Coding Slideshow https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609797465890-JSN6AYTVNOGX87FG1CDP/unnamed+%282%29.png Work - Digital Civics on Campus 2. Slideshow of experiences https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609798465914-S88BGFEPAWDLUS5QBZP1/Screen+Shot+2021-01-04+at+2.13.51+PM.png Work - Digital Civics on Campus Coding Incident Site Map https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609797467713-IEJMDTOP2KX48G8KXCWN/unnamed+%283%29.png Work - Digital Civics on Campus 3. Incidence map https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609797470761-XIFN5K2KQ2IM6O369DXP/unnamed+%284%29.png Work - Digital Civics on Campus 4. Archive of other’s experiences https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609797472057-H572F4UTZID9YE82QWAI/unnamed+%285%29.png Work - Digital Civics on Campus 5. Sharing the website with others https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609797473279-LX37B7ZQY8IYO36Z93JS/unnamed+%286%29.png Work - Digital Civics on Campus 6. Form to report out experience https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609786622460-HEUXLJAW9531VVJZBRZ9/Screen+Shot+2021-01-04+at+10.56.28+AM.png Work - Digital Civics on Campus https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609795805934-GJULRVCG6XKQ3SB0WKY1/Screen+Shot+2021-01-04+at+1.29.30+PM.png Work - Digital Civics on Campus https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609795959981-CUTHR5EQ42H0IX3QKQ3W/Screen+Shot+2021-01-04+at+1.32.18+PM.png Work - Digital Civics on Campus https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609796206208-4CQFPJVR1KKLNTZ3HZQN/Screen+Shot+2021-01-04+at+1.36.31+PM.png Work - Digital Civics on Campus https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609796661755-NZKE83534OU2FCDCJQKW/Screen+Shot+2021-01-04+at+1.44.02+PM.png Work - Digital Civics on Campus How it works: Students would input their information regarding what happened during the incident and where it happened. This would then generate a pin, star, or marker of some sort on a map of campus that could then be shared with anyone via a simple link. https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609796909187-9MH0CDI84PD449H8H4UB/Screen+Shot+2021-01-04+at+1.48.07+PM.png Work - Digital Civics on Campus How it works: students would complete a quick, simple survey explaining in further detail what happened during the incident, how they felt, and what they wish they could have said. Information would then somehow be compiled and showcased for the community to view. https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609796974150-5MZ3JY5CCTOHIANDMCOW/Screen+Shot+2021-01-04+at+1.49.19+PM.png Work - Digital Civics on Campus How it works: students would input their demographic and contact information, as well as what type of connection they are looking to make–counseling, an upperclassmen mentor, and a group or larger community of students with shared experiences. They would then be placed with someone or invited to join the community. https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609797257435-IXQTYKSBS8JP4WPD5406/Screenshot+2020-10-15+at+4.55.23+PM.png Work - Digital Civics on Campus https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609797744250-AJXEMWOU593W7A1AF2R2/Screen+Shot+2020-10-13+at+3.35.52+PM+%281%29.png Work - Digital Civics on Campus https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609798696950-JEEG4ERVCA0VKVIAICOB/Screen+Shot+2021-01-04+at+2.17.41+PM.png Work - Digital Civics on Campus Source: https://www.nngroup.com/articles/ten-usability-heuristics/ https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609799037935-1J57FLZWZT2LF32NU1XX/Screen+Shot+2020-10-14+at+10.37.34+PM.png Work - Digital Civics on Campus Imagine the user experiences a racially-fueled incident on campus. Their friend had sent them a link to our webpage, so they visit it, immediately seeing the call to action and an option to share. Unsure if they want to share, they proceed to scroll. ↓ They read through a slideshow of other Asian/Asian-American students’ experiences similar to theirs. They had no idea so many others were experiencing the same thing! They feel less isolated. ↓ They continue to scroll and see the incidence map of campus. Through it, they are able to see where Anti-Asian sentiments are most concentrated. ↓ Seeing more information on why they should share and the number of students like them who have shared their stories, they are moved to do the same. They are moved to click “share” and are redirected to the questionnaire on the second page… ↓ https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609799338512-O9A61A4L3RSHNIGBEGRB/POC+screens_Page_2.png Work - Digital Civics on Campus Here, they are able to share their experience, including how they were feeling and what resources they wished they had. This questionnaire feels more personal than most other incident reports they have had to fill out, and they feel like they are supporting others like them by sharing their story. Once they click “share,” they are redirected back to the homepage where they can browse the archive or share the link with their friends. Now, they feel less helpless and more empowered. They feel like the website could start to raise awareness and spread information on campus about their experiences. https://www.minadong.com/work/all-star-app monthly 0.5 2026-02-25 https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609650834867-7P8OUQUV3LJ5A6JHZF4I/Screen+Shot+2021-01-02+at+9.09.30+PM.png Work - All-Star Workout App Design https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609650834864-P5I15WT5LOAPCGZ71J51/Screen+Shot+2021-01-02+at+9.09.41+PM.png Work - All-Star Workout App Design https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609650834375-QRR75TGXTUSCP0CQRQ9M/Screen+Shot+2021-01-02+at+9.09.48+PM.png Work - All-Star Workout App Design https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609650834379-FJDV1YUK8BQVUTKV99VF/Screen+Shot+2021-01-02+at+9.09.55+PM.png Work - All-Star Workout App Design https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609650834866-57ELBR49GN0IIDO49CXM/Screen+Shot+2021-01-02+at+9.10.04+PM.png Work - All-Star Workout App Design https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609649190970-HBNYPJ7VJVXCBOVGFH6B/Screen+Shot+2021-01-02+at+8.45.56+PM.png Work - All-Star Workout App Design https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609649579420-ART8O5KFKLSMPMEXVJEZ/Screen+Shot+2021-01-02+at+8.51.52+PM.png Work - All-Star Workout App Design https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609649814163-FTNZNU2R9EVMENKVUVK3/Screen%2BShot%2B2021-01-02%2Bat%2B8.55.55%2BPM.jpg Work - All-Star Workout App Design https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609650266112-R60KS2JH8ZGQB04RLZKI/Screen+Shot+2021-01-02+at+9.03.54+PM.png Work - All-Star Workout App Design https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609651299122-3RF0JMGIX1FA9J5S96JB/Screen+Shot+2021-01-02+at+9.19.04+PM.png Work - All-Star Workout App Design https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609651321038-KQJSKB90YB7KLN32XSTR/image-asset.png Work - All-Star Workout App Design https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609651356324-UB1QE6JJMBX03KZRWOD6/Screen+Shot+2021-01-02+at+9.19.26+PM.png Work - All-Star Workout App Design https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609651371620-LFMEN6H9O7GIE54G16I8/Screen+Shot+2021-01-02+at+9.19.33+PM.png Work - All-Star Workout App Design https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609651394300-B078ZAXGP07XTUXHQQA6/Screen+Shot+2021-01-02+at+9.19.38+PM.png Work - All-Star Workout App Design https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609651411633-YGNE9DMV520WZS6P497T/Screen+Shot+2021-01-02+at+9.19.43+PM.png Work - All-Star Workout App Design https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609651437502-2TBRQCT05BIXW0FNPG0B/Screen+Shot+2021-01-02+at+9.19.49+PM.png Work - All-Star Workout App Design https://www.minadong.com/work/microsoft monthly 0.5 2026-02-25 https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609221249010-OSTWXD9SC6A4WJS9MQHM/Screen+Shot+2020-12-28+at+9.23.00+PM.png Work - Microsoft: A Digital Networking Design (NDA) - Ambassador Profile To balance readability between the header and body text, we planned to reorganize the information displayed on the ambassador's job experience cards. https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609221232559-7IKSOY5KS6C9DYAD0HT8/Screen+Shot+2020-12-28+at+9.25.17+PM.png Work - Microsoft: A Digital Networking Design (NDA) - Color Accessibility We opted for a pastel color palette which sacrificed accessibility. We intended to take another look at our color palette to choose colors that better fit within accessibility standards. https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609221214209-0PK15JMW926EO1BONKGN/image-asset.png Work - Microsoft: A Digital Networking Design (NDA) - Class Difficulty Dots During testing, participants were confused by the three dots in the lower left of each class card, indicating the class's level of difficulty. We planned to remove these dots and instead present the information on the split screen view, where more space is available. https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609221196558-TFF89OK17DKG8NG6K4WV/Screen+Shot+2020-12-28+at+9.51.50+PM.png Work - Microsoft: A Digital Networking Design (NDA) - "Active" Indicator We discovered that our users would feel incentivized to chat with an ambassador if he or she was online at the moment. Thus, we planned to add an "Active" indicator to the ambassador's profile page instead of only indicating when the ambassador is offline. https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609221172201-IAVJ0WYNUQ35UKK8IW8V/image-asset.png Work - Microsoft: A Digital Networking Design (NDA) - Saved Templates Originally, we had planned to include the ability autofill a pre-saved template into the chat interface, but this was hard to digest for testing participants. We planned to omit this feature, as it detracted from the natural flow of conversation and did not fit into every chat scenario. Regardless, we would present this concept to Microsoft for future consideration. https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609213152612-W3TPYPBEZ91WGXHKSEDP/Screen+Shot+2020-12-28+at+7.38.41+PM.png Work - Microsoft: A Digital Networking Design (NDA) https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609210933731-Z5LGUJGIMW4AX8417Y55/IMG_9565+%281%29.JPG Work - Microsoft: A Digital Networking Design (NDA) Research topics included: Defining culture Culture and education Deciding a major College emotions Relationships Attitudes Early networking Emotions about networking College journey Maturity and drive to network Current resources and tools https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609213955472-115KIQM50VU00J64EV20/Screen+Shot+2020-12-28+at+7.49.39+PM.png Work - Microsoft: A Digital Networking Design (NDA) https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609214284676-QC8BA09U3GY9I6TKTIWR/Screen+Shot+2020-12-28+at+7.46.30+PM.png Work - Microsoft: A Digital Networking Design (NDA) https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609217762173-E3LOM1ZAP1M05XA4PV55/Screen+Shot+2020-12-28+at+8.55.25+PM.png Work - Microsoft: A Digital Networking Design (NDA) https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609218496538-WROF2BCB431M112AA4I3/Screen%2BShot%2B2020-12-28%2Bat%2B9.06.19%2BPM.jpg Work - Microsoft: A Digital Networking Design (NDA) https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609219117881-FQNPSBT4SC9BJ1JV1RH8/Screen+Shot+2020-12-28+at+9.18.07+PM.png Work - Microsoft: A Digital Networking Design (NDA) - Chat Feature “Am I breaking rules if I don’t follow the format? What if I wanted to ask about something else?” ‍- High school student, 18 “The pre-curated message feels kind of impersonal, almost like a Q&A or a chatbot.” - College student, 19 https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609219193739-F60PMTNR528WSKZ3QPOW/Screen+Shot+2020-12-28+at+9.19.40+PM.png Work - Microsoft: A Digital Networking Design (NDA) - Path Feature “I like that it’s divided into internships, projects, job, education etc so I know what I’m looking at and what kind of questions to ask them.” - High school student, 18 “The organization by year and category is really helpful.” - High school student, 19 https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609219425779-CDM3BMC4O5D255E47VLH/Screen+Shot+2020-12-28+at+9.23.00+PM.png Work - Microsoft: A Digital Networking Design (NDA) - Ambassador Profile “It would be nice to see some clear descriptions about their goals, professional objectives, etc.” - College student, 19 https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609219533363-62D89NET5YCWUKA8ZLJ9/Screen+Shot+2020-12-28+at+9.25.17+PM.png Work - Microsoft: A Digital Networking Design (NDA) - Milestones Filter “It’d be helpful to have a search or category bar.” - High school student, 18 https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609219764422-M6GB35EQRFXN96GJQ089/image-asset.png Work - Microsoft: A Digital Networking Design (NDA) - Milestones Filtered by Classes “I like having the journey to know more about the student experience as well as classes, internships they had and have helped them throughout their journey.” - High school student, 18 https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609219744879-NZH7R7WZVGOM2JPE8VSR/image-asset.png Work - Microsoft: A Digital Networking Design (NDA) - Job Experience Details “It allows you to still scroll through the rest of the the stuff instead of opening up a new tab.” - College student, 19 https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609219726552-2OKDCY7CDUY49N0Z2K7G/image-asset.png Work - Microsoft: A Digital Networking Design (NDA) - Job Experience Details With Chat “The chat suggestions and templates are a good way to jumpstart a conversation but they are limiting.” - College student, 20 https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609219707848-ON0D3UJ2Y4V8B0VKDQBV/Screen+Shot+2020-12-28+at+9.27.50+PM.png Work - Microsoft: A Digital Networking Design (NDA) - Chat Suggestions “I like having the journey to know more about the student experience as well as classes, internships they had and have helped them throughout their journey.” - High school student, 18 https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609220914920-YF2MRE2XRNYZU6YWJ40F/image-asset.png Work - Microsoft: A Digital Networking Design (NDA) https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609221249010-OSTWXD9SC6A4WJS9MQHM/Screen+Shot+2020-12-28+at+9.23.00+PM.png Work - Microsoft: A Digital Networking Design (NDA) - Ambassador Profile To balance readability between the header and body text, we planned to reorganize the information displayed on the ambassador's job experience cards. https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609221232559-7IKSOY5KS6C9DYAD0HT8/Screen+Shot+2020-12-28+at+9.25.17+PM.png Work - Microsoft: A Digital Networking Design (NDA) - Color Accessibility We opted for a pastel color palette which sacrificed accessibility. We intended to take another look at our color palette to choose colors that better fit within accessibility standards. https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609221214209-0PK15JMW926EO1BONKGN/image-asset.png Work - Microsoft: A Digital Networking Design (NDA) - Class Difficulty Dots During testing, participants were confused by the three dots in the lower left of each class card, indicating the class's level of difficulty. We planned to remove these dots and instead present the information on the split screen view, where more space is available. https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609221196558-TFF89OK17DKG8NG6K4WV/Screen+Shot+2020-12-28+at+9.51.50+PM.png Work - Microsoft: A Digital Networking Design (NDA) - "Active" Indicator We discovered that our users would feel incentivized to chat with an ambassador if he or she was online at the moment. Thus, we planned to add an "Active" indicator to the ambassador's profile page instead of only indicating when the ambassador is offline. https://images.squarespace-cdn.com/content/v1/5fe93a75caf95b4fe9246fb5/1609221172201-IAVJ0WYNUQ35UKK8IW8V/image-asset.png Work - Microsoft: A Digital Networking Design (NDA) - Saved Templates Originally, we had planned to include the ability autofill a pre-saved template into the chat interface, but this was hard to digest for testing participants. We planned to omit this feature, as it detracted from the natural flow of conversation and did not fit into every chat scenario. Regardless, we would present this concept to Microsoft for future consideration.